Frequently Asked Questions
Everything you need to know about your Time Timer® experience.
How does the Time Timer® visual countdown work?
The Time Timer® uses a patented red disk that disappears as time elapses, providing a high-contrast visual cue that helps users of all ages and abilities understand the passage of time without needing to read a digital clock.
What is your return policy for electronic timers?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund, excluding shipping costs.
Do you offer international shipping?
Yes, we ship our visual timers worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
What kind of batteries do Time Timer® products require?
Most of our models require AA or AAA alkaline batteries to ensure the most accurate timing and longest motor life. We recommend using high-quality brand-name batteries for optimal performance.
Is there a warranty on Time Timer® products?
Every Time Timer® product comes with a one-year limited warranty against manufacturing defects. If your device stops functioning correctly under normal use, we will replace it free of charge.
Are these timers suitable for individuals with special needs?
Absolutely. Time Timer® is widely used by educators and therapists to assist individuals with ADHD, Autism, and other neurodivergent conditions by reducing transition anxiety and improving focus.